Old North State Water Company

Hours of Operation: Monday - Friday 9:00 AM to 5:00 PM EST

For New Service Set Up Requests: Please click the 'Establish New Service' link in the menu box on the left. Follow the prompts to complete and submit the Service Application.

For Discontinuing Service Requests: Please contact Customer Service via email at with the following information: Move out date, Current Address, Forwarding Address.

To report issues: Please contact Customer Service directly telephone at 1-877-511-2911 (option 1) or email at

Any other questions: Please check out the FAQs link in the menu on the left or contact Customer Service directly via telephone at 1-877-511-2911 (option 1) or email.