Due to strong winds, Duke Energy is anticipating potential power outages. If you experience a power outage, please conserve water to maintain water system pressure until power is restored. Please notify ONSWC at 877-511-2911 if you experience a power outage


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Owns and operates water and wastewater utility systems
throughout North Carolina.

About Us

Old North State Water Company builds, owns, and operates water and wastewater utility systems throughout North Carolina.

Ownership is a combination of private systems and creative public / private partnerships with local communities providing utilities to support new growth. Old North State Water Company does not require grant money or other public financial assistance for development of our systems.

Our Locations

Please contact our office for assistance at 877-511-2911.

North Carolina facilities serving neighborhoods in:

  • Carteret County
  • Chatham County
  • Cumberland County
  • Davidson County
  • Franklin County
  • Guilford County
  • Onslow County
  • Orange County
  • Pender County
  • Randolph County
  • Rockingham County
  • Wake County

Please help reduce high call volume by emailing info@onswc.com instead of calling if you need assistance accessing your new online account. PayNSeconds is no longer available for Kanata Mills, Sterling Crest, or Olde Mill Trace customers because we have implemented a new software system. Customers who make payments via billpay, mailing a check or who have set up ACH autodraft over the phone are not impacted by this change.